Legal

Privacy Policy

Effective Date: August 6, 2026

Introduction

XSquare Media respects your privacy. This Privacy Policy explains how we collect, use and protect information submitted through our website.

Information We Collect

  • Name
  • Email address
  • Phone number
  • Project details submitted through contact forms
  • Website analytics and technical information

How We Use Your Information

  • Respond to enquiries.
  • Prepare quotations and proposals.
  • Deliver requested services.
  • Improve our website and customer experience.
  • Comply with legal obligations.

Cookies

Our website may use cookies and analytics tools to understand website usage and improve performance.

Third-Party Services

We may use trusted third-party providers including hosting, analytics, payment processors and communication platforms where necessary to deliver our services.

Data Security

Reasonable technical and organisational measures are used to safeguard your information. However, no online transmission or storage method can be guaranteed to be completely secure.

Refund Policy

All payments made to XSquare Media are non-refundable. Due to the custom nature of website design, web development, ecommerce development, mobile application development and digital services, work begins immediately after project confirmation. No refunds will be issued for deposits, milestone payments or completed work unless required by applicable law.

Your Rights

You may request access to, correction of or deletion of personal information where applicable by contacting us.

Contact

Email: hello@xsquaremedia.com